Terms And Conditions
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Terms and Conditions
Ordering
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All orders must be placed 5 working days prior to the event date.
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Urgent orders are subject to menu and scheudle availability.
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During feative seasons, please send in your orders at least 2 weeks before the event date.
Transportation Charge
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A $35 transportation charge is applicable for bento delivery within
Singapore island.
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A $50 transportation charge is applicable for buffet and $40 for party
set delivery within Singapore island. Additional sucharge may be applicable for CBD area.
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A $40 transportation charge is applicable for party set delivery within Singapore island.
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Additional surcharge is applicable for non-lift landing venue, walk-up appartment or
venue that has difficulty to access via trolley.
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Order Amendment
Any form of amendments must be made 3 working days prior to the event date. All
amendment subjected to management approval and availability.
Order Cancellation/Postponement
For order cancellation/postponement 5 days prior to the event date,
50% of the invoiced amount will be charged accordingly.
For order cancellation/postponement 3 days prior to the event date,
75% of the invoiced amount will be charged accordingly.
For order cancellation/postponement 2 days prior to the event date,
100% of the invoiced amount will be charged accordingly.
Delivery & Collection
We normally deliver between 7am to 7pm.
Additional surcharge may be appliable for late night or next day collection.
For more information, please refer to the Frequently Asked Questions
page.
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THE MANAGEMENT RESERVES THE RIGHT TO AMEND CHANGES
TO THE ABOVE-MENTIONED ANYTIME WITHOUT PRIOR NOTICE.
If you have other questions that you could not find on this page, please feel free to send us
your questions via our Online Contact Us
Form or contact our Sales & Marketing Manager.
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